ordering & shipping l bentley B

product ordering
Orders for bentley B tees can be placed online , by emailing us at info@bentleyb.com, or by calling 503.516.2707.  When emailing or calling, please include the name of the tee(s) and corresponding item number, your name, phone number, email, shipping address and payment option.  Orders are processed as quickly as possible and often ship within 2 business days.

payment methods
bentley B accepts MasterCard, Visa, American Express through PayPal.  Please be advised that if you pay by personal check, your order will not ship until the check clears our bank.  There is no sales tax in Oregon.  Payment is due in full before order will ship.

return and exchange policy
Unworn merchandise with all tags attached in the original packaging may be returned within 14 days of shipping date for an exchange or merchandise credit.  No cash refunds will be made.  We reserve the right to determine if an item can be retuned or exchanged.  Shipping and handling is non-refundable.  If you wish to exchange an item, please email info@bentleyB.com to notify us of the return and insure your return package.  Please include a note with return indicating the reason for the return and what you would like to exchange the tee for, another available tee or merchandise credit.  Merchandise credit is good for 6 months from the original purchase date.  Please be sure to measure your pet accurately.  bentley B tees are one-of-a-king and are not available in all sizes.  Exchanges will be sent promptly upon receipt of returned merchandise.  bentley B is not responsible for shipping costs on returned items.  We allow one complimentary exchange per order.  After one exchange, each exchange will incur a re-stocking fee of $10 per tee. 

Please ship returns/exchanges to: 1425 NE 7th Ave. #311, Portland, OR 97232. (This is a mail box only.)
 

next page →